Privacy Notice

Last Updated: December 28, 2024

This Privacy Notice describes our policies and procedures on the collection, use and disclosure of your information when you use the Service, and your privacy rights. It aims to explain how the law protects you.

We will process your personal data that you provide us with, or we collect about you for the purpose of providing you with the Service. By using this website/Service you consent to the collection and use of your personal data as described in this Privacy Notice.

This Privacy Notice does not address data that is de-identified, anonymous, publicly available, or that is not subject to applicable data protection laws. This Privacy Notice is not a contract and does not create any legal rights or obligations.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions apply uniformly, whether the terms are used in singular or plural form.

Definitions

For the purposes of this Privacy Notice:

"Account" refers to a unique account created for you to access our Service or specific parts of our Service.
"Company" (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to ZAAVI Media Ltd. For the purposes of the GDPR, the Company acts as the Data Controller.
"Country" refers to United Kingdom.
"Cookies" are small files placed on your computer, mobile device, or any other device by a website, storing details of your browsing history and other uses.
"Data Controller" under the GDPR (General Data Protection Regulation) refers to the Company as the entity that, alone or jointly with others, determines the purposes and means of processing Personal Data.
"Device" refers to any device capable of accessing the Service, such as a computer, mobile phone, or digital tablet.
"Personal Data" refers to any information that identifies or can be used to identify an individual.
Personal Data includes any information related to you, such as your name, identification number, location data, online identifier, or factors specific to your physical, physiological, genetic, mental, economic, cultural, or social identity.
"Service" means the Website.
"Service Provider" refers to any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals hired by the Company to facilitate the Service, provide the Service on behalf of the Company, perform tasks related to the Service, or assist the Company in analyzing how the Service is used. Under GDPR, Service Providers are considered Data Processors.
"Usage Data" refers to data that is collected automatically, either generated by your use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
"Website" refers to all-architecture.co.uk, accessible at https://www.all-architecture.co.uk
"You" refers to the individual accessing or using the Service, or the company or other legal entity on whose behalf the individual is accessing or using the Service, as applicable.
"Buyer" You as the website user requesting service from service providers/professional connected to our network.

Under GDPR, "You" may be referred to as the Data Subject or the User, as you are the individual using the Service.

What Types of Personal Data Do We Collect and Where Do We Obtain It?

If you are reading this Privacy Notice, you are probably one or more of the following categories of data subjects with whom we process Personal Data:

Customers: You've submitted requests through all-architecture.co.uk, and/or attended a sales appointment whether you're considering using our services, currently using them, or have used them in the past.
Professionals: You're registered on all-architecture.co.uk as someone who offers services to our customers. This includes both individuals/Professional and businesses. We may also contact businesses that we think would be valuable to our customers.
Website Users: You simply visit and use our website.

Depending on which of these categories apply to you, we collect and process various types of personal data. Below is a summary of the different types of personal data we collect and the sources from which we obtain it.

Types of Data Collected

Personal Data

When you use our Service, we may ask for certain personal information that can be used to contact or identify you. This information might include:

Your email address
Your first and last name
Your phone number
Your address, including the state, postal code, and city

Usage Data

We automatically collect Usage Data whenever you interact with our website.

This data can include details such as your device’s IP address, browser type and version, the pages you visit on our website, the time and date of your visit, how long you spend on those pages, unique device identifiers, and other diagnostic information.

If you access the website through a mobile device, we may also collect certain details automatically, such as the type of mobile device you’re using, its unique ID, IP address, operating system, mobile Internet browser type, unique device identifiers, and other diagnostic data.

Additionally, we may gather information that your browser sends whenever you visit our website, whether you access it through a computer or a mobile device.

We might also collect personal data from other sources, including our website, your business website, social media platforms, and any data available in public domains.

Tracking Technologies and Cookies

We use cookies and other tracking tools to monitor how our Service is being used and to store specific information. These tools, like beacons, tags, and scripts, help us gather data, understand usage patterns, and enhance our Service.

Cookies or Browser Cookies: Cookies are small files that are saved on your device. You can set your browser to reject all cookies or to let you know when a cookie is being sent. However, if you choose to reject cookies, some parts of our website might not work properly. Unless you’ve set your browser to refuse cookies, our website may use them.
Web Beacons: Some parts of our Service and our emails may include tiny electronic files known as web beacons (also called clear gifs, pixel tags, or single-pixel gifs). These help us track things like how many people visit specific pages or open emails, as well as collect other website statistics, such as the popularity of certain content and ensuring our systems and servers are functioning properly.

Types of Cookies We Use

Two types of cookies used on our website are "Persistent" and "Session" Cookies. Persistent Cookies stay on your device even after you go offline, while Session Cookies deleted when you close your browser.

Here’s how we use both types of cookies:

Necessary / Essential Cookies
- Type: Session Cookies
- Managed by: Us
- Purpose:These cookies are crucial for running our Website and enabling certain features. They make sure you can access the services you need and help us keep your account secure. Without these cookies, the services you rely on wouldn’t work properly.

Cookies Notice Acceptance Cookies
- Type: Persistent Cookies
- Managed by: Us
- Purpose:These cookies are used to remember whether you’ve accepted the use of cookies on our Website.

Functionality Cookies
- Type: Persistent Cookies
- Managed by: Us
- Purpose:These cookies allow us to remember the choices you make while using the Website, such as your login details or language preferences. Their main goal is to give you a more personalized experience and save you from having to re-enter your preferences every time you visit.

Tracking and Performance Cookies
- Type: Persistent Cookies
- Managed by: Third Parties
- Purpose:These cookies gather information about how much traffic our Website gets and how users interact with it. The data collected by these cookies may directly or indirectly identify you as an individual visitor, as it’s usually linked to a pseudonymous identifier tied to the device you’re using to access the Website. We also use these cookies to test new pages, features, or functionality on the Website to see how users respond to them.

For more details about the cookies we use and your options for managing them, please visit our Cookies Policy.

Why we need your Personal Data

The Company may utilize your Personal Data for the following purposes:

To provide our primary service involves facilitating introductions between Customer/Buyers and Service Providers/Professionals or a combination of both. To carry out this service, we will share the information provided in All-architecture (such as the Customer/Buyer’s name, email address, phone number and Address) with the appropriate Service Provider/Professionals who are connected to our network.
If we are unable to connect a Buyer/you with a suitable Professional/service provider directly, we may share the All-Architecture information (including the Buyer’s name, email address, and phone number) with third-party aggregators who will try to match the Buyer with a relevant Professional/service provider.
To provide and maintain our Service: Including monitoring the usage of our Service.
To contact You: Reaching out to you via email, phone calls, SMS, or other forms of electronic communication, such as mobile app push notifications, regarding updates or information related to functionalities, products, or contracted services, including necessary or reasonable security updates.
To provide You with updates and offers: Sharing news, special offers, and general information about goods, services, and events that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
To manage Your requests: Addressing and handling your requests made to us.
For business transfers: Using your information to assess or execute a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, where Personal Data held by us about our Service users is among the assets being transferred.
For other purposes: Utilizing your information for various other purposes, such as data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and improving our Service, products, services, marketing efforts, and your overall experience.

Our legal basis for processing your Personal Data

Our service use of your personal data is typically based on one or more of the following legal grounds:

Consent: You have provided your consent for the processing of Personal Data for one or more specific purposes.
Performance of a Contract: Processing is necessary for fulfilling an agreement with you and/or for any pre-contractual obligations.
Legal Obligations: Processing is required to comply with a legal obligation to which the Company is subject, such as tax reporting and fraud prevention.
Vital Interests: Processing is necessary to protect your vital interests or those of another individual.
Public Interests: Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate Interests: We process your personal data because it’s necessary for our legitimate interests, like delivering our service to you and other users.

If you’re unsure about the legal basis for processing your personal data, or if you need to know whether sharing your data is a legal requirement or necessary for a contract, feel free to reach out to us for more details.

Who we share your Personal Data with and why?

With Professionals/Service Providers: Sharing your service requests and personal information with Professional/Service Providers for contacting you and providing you quote/Service.
For business transfers: Sharing or transferring your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or part of our business by another company.
With Affiliates: We might share your information with our affiliates, with the expectation that they will comply with this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
With business partners: Sharing your information with business partners to offer you certain products, services, or promotions.
Legal and Judicial Authorities: courts, court-appointed individuals or entities, receivers, and liquidators;
Legal Compliance and Protection: third parties, such as legal advisors and law enforcement, when necessary to comply with legal obligations, enforce a contract, prevent fraud, or protect the rights, property, or safety of our employees, customers, or others;
Government and Regulatory Authorities: governmental departments, local authorities, and statutory and regulatory bodies, including (in the UK) the Information Commissioner’s Office, the police, and Her Majesty’s Revenue and Customs.
Legal Compliance and Protection: third parties, such as legal advisors and law enforcement, when necessary to comply with legal obligations, enforce a contract, prevent fraud, or protect the rights, property, or safety of our employees, customers, or others;
Marketing Partner: our marketing partners are responsible to promote and inform you about our Services and new propositions;
Advertising and Personalized Content Delivery: To provide personalized ads and content, we partner with third-party advertising networks. These partners use cookies and similar technologies to collect information from your browser when you visit our website; and
With Your consent: Disclosing your personal information for any other purpose with your explicit consent.

How long we keep your Personal Data?

The Company will retain your Personal Data only for as long as necessary to achieve the purposes described in this Privacy Notice. We will store and use your Personal Data as needed to comply with legal obligations (such as retaining data to meet applicable laws), resolve disputes, and enforce our legal agreements and policies.

In addition, the Company will retain Usage Data for internal analysis. Usage Data is generally kept for a shorter period, except when it is needed to enhance security, improve the functionality of our Service, or when legal requirements mandate a longer retention period.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and any other locations where the parties involved in the processing are situated. This means your information may be transferred to—and stored on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By consenting to this Privacy Notice and submitting your information, you agree to such transfers.

The Company will take all reasonably necessary steps to ensure that your data is handled securely and in accordance with this Privacy Notice. No transfer of your Personal Data will occur to any organization or country unless there are adequate safeguards in place to protect your data and other personal information.

Disclosure of Your Personal Data

Business Transactions: If our company undergoes a merger, acquisition, or asset sale, your personal data might be transferred to the new entity. We’ll let you know before this happens, and your data will then be subject to the new organization’s privacy policies.
Law Enforcement: We may need to share your personal data if required by law or in response to legitimate requests from public authorities, such as courts or government agencies.
Other Legal Reasons: We might disclose your personal data if we believe it’s necessary to:
- Meet a legal obligation
- Protect our rights or property
- Investigate or prevent possible misconduct related to our service
- Ensure the safety of our users or the public
- Defend ourselves against legal claims

Security of Your Personal Data

We will keep your personal data secure by applying appropriate technical and organisational measures against its unauthorized or unlawful access or use and against its accidental loss, destruction, or damage.But it’s important to remember that no method of transmission over the Internet or electronic storage is completely secure. While we make every effort to use commercially acceptable methods to safeguard your Personal Data, we cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers/Professionals we engage will access your Personal Data. These third-party vendors may collect, store, use, process, and transfer information about your activity on our Service in accordance with their own Privacy Policies.

Analytics

We may employ third-party Service providers to monitor and analyze the usage of our Service.

Professionals/Service Providers Calendar Integration

Note: This section applies exclusively to Professional Service Providers registered on our platform, not to customers/buyers.

We offer calendar integration as an optional feature for our Professional Service Providers.

Important: No calendar access or integration occurs until you complete the authorization process through the email link and calendar provider's OAuth screen. You maintain the right to decline the integration or revoke access at any time through your calendar provider's settings.

1. Access to Calendar Events

When you connect your Calendar, we request permissions to access, create, edit, and delete events in your calendar. These permissions are essential for delivering the following features:

Access Events: View your calendar events to check for availability and avoid scheduling conflicts.
Create Events: Add new events on your behalf based on confirmed bookings or appointments.
Edit Events: Update existing events to reflect changes made through our platform.
Delete Events: Remove events created by our platform if the booking is canceled or rescheduled.

2. Why We Need This Access

The requested access allows us to:

Automatically block time slots in your calendar for confirmed appointment with customer.
Synchronize schedules between our platform and your Calendar.
Update or remove bookings as required to ensure your calendar remains accurate.

We only access and manage events relevant to our services and do not interact with events unrelated to the services you provide through our platform.

3. Data Handling Practices

Scope of Data Access:

We only access calendar data necessary for providing our services.
Events created by us will include clear titles and descriptions for easy identification.

Data Security:

All communication with Calendar is secured via industry-standard encryption protocols.
We do not store your calendar events on our servers, except metadata (e.g., event titles, dates) required to manage your account effectively.

Data Sharing:

We do not share your calendar data with any third parties unless required by law or explicitly authorized by you.

Data Retention:

Event-related data is retained only for as long as necessary to provide our services. You can request deletion of such data at any time.

4. Your Rights

You maintain full control of your Calendar data:

Revoke Permissions: You may revoke our access at any time through your Account settings.
Transparency: You can view or manage events created by our platform directly in your Calendar.
Support: If you encounter any issues or have concerns about your calendar data, you can contact us at info@all-architecture.co.uk.

Email Marketing

We may use your Personal Data to send you newsletters, marketing or promotional materials, and other information that we believe may interest you. You can opt out of receiving any or all of these communications by following the unsubscribe link or instructions included in any email we send, or by contacting us directly.

Payments

If you buy something from us, we use third-party services to process your payments.

We don’t store your payment card details. Instead, this info goes directly to our payment partners, who manage it according to their own privacy policies.

What's are your rights?

We’re committed to keeping your personal data safe and ensuring you can exercise your rights. Here’s what you can do under this Privacy Notice and the law:

Access Your Data: You can view, update, or delete the information we have about you. You can often manage these changes directly through your account settings. If you need help, just reach out to us. You also have the right to get a copy of your personal data.
Request Correction: If any of your personal data is incomplete or incorrect, you can ask us to fix it.
Object to Processing: You can challenge our use of your data if we’re relying on legitimate interests as our reason for processing. You can also object if your data is being used for direct marketing.
Request Erasure: You can ask us to delete your personal data if there’s no good reason for us to keep processing it.
Request Data Transfer: We can provide your data to you or a third party in a structured, commonly used format. This applies to data that you initially gave us consent to use or data used to fulfill a contract with you.
Withdraw Consent: If you’ve given us permission to process your data, you can withdraw that consent at any time. Keep in mind, though, that this might affect your access to certain features of our Service.
Lodge a Complaint: If you think your data protection rights have been violated, you can file a complaint with the relevant authority in your area. In the UK, this is the Information Commissioner’s Office (ICO). in Republic of Ireland, this is the Data Protection Commissioner (DPC).

Exercising Your Data Protection Rights

If you want to access, update, delete, or object to the processing of your personal data, just get in touch with us via Contact us page. We might need to verify who you are before we can process your request, but we’ll do our best to handle it quickly.

You also have the option to file a complaint with the Data Protection Authority if you’re concerned about how we handle your personal data.

Minor’s Privacy

People under the age of eighteen are not permitted to use our service. We don't intentionally gather personally identifiable data from minors. Please get in touch with us if, as a parent or guardian, you discover that your child has given us Personal Data. We will take action to delete any Personal Data we may have obtained from someone under the age of 18 from our servers if we find that we did so without first obtaining parental consent.

Links to Other Websites

Our Service may include links to external websites that are not operated by us. If you click on a third-party link, you will be redirected to that site's domain. We strongly recommend reviewing the Privacy Notice of each website you visit.

We have no control over and accept no responsibility for the content, privacy policies, or practices of any third-party sites or services.